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Staycasino VIP Club and Loyalty Program: Tiers, Points, Perks
Staycasino runs a four-tier VIP club, a points-based loyalty program and a separate VIP welcome pack worth up to $50,000. This page puts the entry thresholds, the benefits and the standard withdrawal limits side by side so you can judge whether any of it fits the way you play.
By Caleb Whitford · Terms and limits checked October 2026
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The four VIP tiers and what unlocks each one
Quick answer
The Staycasino VIP club has four tiers: Silver (one-time $500 deposit), Gold (one-time $2,000 deposit), Platinum ($15,000+ monthly spend) and Diamond ($100,000 spend or $150,000 lifetime deposits). Every tier gets cash bonuses, free spins, a fortune wheel and a VIP manager; Platinum and Diamond add increased payout limits. A VIP welcome pack of up to $50,000 plus 780 free spins runs over five deposits of $300 or more.
The club is tiered by money in, not by points or invitation. Two of the thresholds are a single deposit, two are spend, and the benefits grow in two steps rather than four.
Article contents
| Tier | How you qualify | Benefits |
|---|---|---|
| Silver | One-time deposit of $500 | Cash bonuses, free spins, fortune wheel, VIP manager |
| Gold | One-time deposit of $2,000 | Cash bonuses, free spins, fortune wheel, VIP manager |
| Platinum | Monthly spend of $15,000 or more | Silver and Gold benefits plus increased payout limits, physical gifts and exclusive events |
| Diamond | $100,000 of spend, or $150,000 in lifetime deposits | Silver and Gold benefits plus increased payout limits |
Silver and Gold can be reached in one transaction. Visa and Mastercard deposits run from $20 to $4,000, so a $500 or $2,000 deposit fits in a single card payment; MiFinity tops out at $1,500 per deposit, which covers Silver but not Gold in one go. Platinum is a monthly figure, so it reflects ongoing play rather than one big week, and Diamond has two routes: $100,000 of spend or $150,000 deposited over the life of the account.
The deposit minimums and maximums for every method, including the fee-free crypto options, are on the payments page.
What the benefits mean in practice: cash, spins, wheel, manager
Cash bonuses and free spins
Every tier lists cash bonuses and free spins, and the program as a whole is advertised with 3,500+ free spins available. That sits on top of the free spins open to all accounts: 350 in the standard welcome pack, the Tuesday spins and the fortnightly Lucky Star Lottery with its 3,000-spin prize pool, all of which are compared on the free spins page.
Fortune wheel
The fortune wheel appears among the benefits of all four tiers. Outside the club it is the Secret Gift promotion, opened with the code FORTUNE on a deposit of $60 or more, so a VIP member sees it as a standing perk rather than a code to enter.
VIP manager
A VIP manager is listed for every tier from Silver up. The 24/7 live chat in English, the email support and the FAQ remain available to everyone; the manager is the extra contact for tier questions, including what your increased payout limits are once you reach Platinum or Diamond.
Platinum and Diamond extras
Platinum adds the widest set: increased payout limits, physical gifts and exclusive events. Diamond adds increased payout limits. In both cases the payout limit is the benefit with a dollar value you can measure against the standard caps, which are set out further down.
Loyalty points: where the CP balance lives
Alongside the tiers runs a loyalty program that tracks casino points, shown as CP. Your balance is in the loyalty section of your account, so you can watch it move without asking support.
Points and tiers are two separate things. The tiers are set by deposits and spend, as in the table above; the CP figure is the running loyalty count for the account. If you want to know where you stand on either, the loyalty section is the official number and the VIP manager is the person for tier questions.
Check the loyalty section after a session rather than guessing from your bet history. The CP figure shown there is the count the casino uses.
The VIP welcome pack: up to $50,000 and 780 free spins over five deposits
This is a separate offer from the standard welcome pack, with bigger percentages and a bigger entry ticket. Each of the five steps needs a deposit of at least $300 and its own code, the bonus money carries 40× wagering, and the free spin winnings carry 30×, which is lighter than the 40× on standard welcome spins.
| Deposit | Code | Match | Free spins | Spins on |
|---|---|---|---|---|
| 1 | HIGHFIRST | 125% up to $10,000 | 125 | Madame Destiny Megaways, Gates of Olympus, Big Bass Splash |
| 2 | HIGHSECOND | 150% up to $10,000 | 150 | Elvis Frog in Vegas, Wild Chicago, Gold Rush With Johnny |
| 3 | HIGHTHIRD | 180% up to $10,000 | 180 | Fruit Fellas Fortune Wheel, Witch Treasures, Lord Of The Seas |
| 4 | HIGHFOURTH | 125% up to $10,000 | 125 | Sugar Rush 1000, Big Bass Vegas Double Down Deluxe, John Hunter and the Tomb of the Scarab Queen |
| 5 | HIGHFIFTH | 180% up to $10,000 | 200 | Aloha King Elvis or Bonanza Billion |
A worked example at the minimum. Deposit $300 with HIGHFIRST and the 125% match adds $375 of bonus money. At 40× that is $15,000 of bets, placed at $8 or less per bet, before the bonus winnings are withdrawable. The 125 spins are on Madame Destiny Megaways, Gates of Olympus or Big Bass Splash, and their winnings need 30×.
At the top end, reaching the $10,000 cap on step 1 takes an $8,000 deposit, and 40× on $10,000 is $400,000 of turnover. For comparison, the standard pack's first step is 100% up to $1,000 from a $20 deposit; both packs are laid out on the bonuses page, and every code, including HIGHFIRST to HIGHFIFTH, is on the promo codes page.
The percentages are higher than the standard pack, and so is the turnover: 40× on a $10,000 bonus is $400,000 of pokies bets. Match the step to what you would deposit anyway, not to the cap.
Increased payout limits: what the standard caps are
Increased payout limits are the Platinum and Diamond benefit with the clearest value, so it helps to know what they are increased from. The standard caps are set in euros.
| Limit | Standard account |
|---|---|
| Daily | €4,000, with exceptions for VIP players |
| Weekly | €10,000 |
| Monthly | €30,000 |
| Crypto, weekly | €5,000 |
| Crypto, monthly | €10,000 |
| Daily, fewer than 6 deposits | €1,000, about $1,700 |
Platinum and Diamond members sit above the €4,000 daily figure; your VIP manager has the limits for your tier. Processing is the same for everyone: withdrawals are handled within 24 hours and take up to 3 business days, and there is no win limit. Per-method caps still apply, such as Mastercard $300 to $1,000, EzeeWallet $20 to $1,000 and MiFinity $100 to $4,000, which are listed with the rest on the withdrawals page.
The practical effect is for players with a large balance after a good month. At €4,000 a day, a $30,000 balance takes several daily requests to move out; a higher tier limit shortens that.
How the tiers sit next to cashback and tournaments
The weekly 7% cashback is not a VIP perk; it applies to every account with six or more deposits, pays between $20 and $5,000 on net pokies losses and needs only 5× wagering. Tier cash bonuses are separate and come on top of it, so a Platinum player in a losing week has both working for them.
Tournaments run with prize pools advertised up to $30 million, and the Lucky Star Lottery issues one ticket per $45 deposit and two per $75 deposit every fortnight for a 3,000-spin pool. Deposits that count towards Diamond's $150,000 lifetime figure also generate lottery tickets along the way, and the spend that counts towards Platinum is the same spend that enters tournaments.
Platinum's exclusive events are listed as a tier benefit, and the site also carries public Events and Hall of Fame sections. The weekly Journey with Stacy promotion runs for all accounts.
Is the VIP club worth it for a casual player?
Run the numbers. Silver needs a one-time $500 deposit, while the full standard welcome pack can be completed with six deposits of $20, or $120 in total. If you would deposit $500 in one go anyway, Silver is a by-product; if you would not, the tier is not a reason to.
Platinum's $15,000 of monthly spend is about $500 a day on average, and Diamond's $100,000 of spend is a different band of player again. Those tiers are where the increased payout limits live, and they are also the tiers whose thresholds no casual budget reaches.
- You deposit $500 or more in a single transaction as a matter of course
- You would take the welcome offer at $300 or more per step rather than $20
- You regularly need to withdraw more than €4,000 in a day
For everyone else the useful parts of the program are the ones that do not need a tier: the loyalty points in the account section, the Tuesday free spins on deposits from $45, the fortune wheel with FORTUNE from $60, and the 7% weekly cashback once six deposits are in. All the free spins offers have the same $100 cashout cap and 40× wagering, VIP or not.
Tiers are reached by deposits and spend, not by signing anything, so the sensible approach is to open an account, play at your own stake and let the tier follow if it ever does, rather than deposit to reach one.
VIP & Loyalty: your questions
How do I join the Staycasino VIP club?
By reaching a tier threshold: a one-time $500 deposit for Silver, $2,000 for Gold, $15,000+ monthly spend for Platinum, and $100,000 of spend or $150,000 in lifetime deposits for Diamond.
What does the VIP manager do?
A VIP manager is listed as a benefit of all four tiers and is the contact for tier matters such as your payout limits. The 24/7 live chat and email support remain open to every account.
Is the VIP welcome pack the same as the standard welcome pack?
No. The VIP pack is five deposits of $300 or more with codes HIGHFIRST to HIGHFIFTH, matches of 125% to 180% up to $10,000 each and 30× on spin winnings; the standard pack is six deposits from $20 with 40× on everything.
What are the increased payout limits for VIP players?
The standard caps are €4,000 a day, €10,000 a week and €30,000 a month, with crypto at €5,000 a week and €10,000 a month. Platinum and Diamond are listed with increased limits, and your VIP manager has the figures for your tier.
Where do I see my loyalty points?
In the loyalty section of your account, where the casino points (CP) balance is tracked.
Do VIP members still get the weekly cashback?
Yes. The 7% weekly cashback applies to any account with six or more deposits, VIP or not, with the same $20 minimum, $5,000 maximum and 5× wagering.
